Delivery

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

All orders shipped with UPS Express.

Always free shipping for orders over US $250.

All orders are shipped with a UPS tracking number.

Returns

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.

Refunds will be charged back to the original form of payment used for purchase.

Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

All sale items are final purchases.

Help

Give us a shout if you have any other questions and/or concerns.

Email: contact@domain.com

Phone: +1 (23) 456 789